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Support

How can we help?

Questions about your account, subscription, privacy or a store order? We're a small team and we read every message.
  • Frequently asked questions

    Answers about pricing, the free month, child mode, privacy and more.

    Read the FAQ
  • Delete your account

    How to delete your Arete Minds account and data.

    Account deletion
  • Need urgent help?

    We are not an emergency service. Find UK crisis lines and safeguarding contacts.

    Crisis contacts

Send us a message

We usually reply within two working days. Please don't include sensitive health details. For subscription refunds bought in the app, Apple and Google handle payments, but we're happy to point you in the right direction.

kerena@areteapex.com

Schools and employers: see Arete Minds for organisations.

This form is not monitored around the clock. If you or someone else is in danger, please use our crisis contacts.