Urgent help
If you need help right now, you are not alone
Arete Minds is a wellbeing app. It is not an emergency or crisis service and cannot respond to messages in real time. Please contact one of the services below.
In an emergency, call 999
If you or someone else is in immediate danger, has seriously hurt themselves or may act on thoughts of suicide, call 999 or go to your nearest A&E.
Free, confidential support in the UK
Samaritans
Talk to someone about anything that is troubling you, however big or small. Free from any phone.
24 hours a day, 365 days a year
Shout
Free, confidential text support for anyone in the UK who is struggling to cope.
24 hours a day, by text
NHS 111, option 2
Urgent mental health support in England from your local NHS crisis team, for you or someone you care for.
24 hours a day
Childline
For children and young people under 19. Talk about anything, by phone or online.
Free and confidential, every day
Outside the UK, please contact your local emergency number or a crisis line in your country.
Safeguarding
We take the safety of children and young people seriously. If you are worried that a child is being harmed or is at risk of harm, contact the police on 999 in an emergency, or your local council's children's services.
Adults can also get advice from the NSPCC helpline on 0808 800 5000. Children and young people can talk to Childline on 0800 1111.
If you are a school or organisation using Arete Minds, please follow your own safeguarding policy and speak to your designated safeguarding lead.
To raise a safeguarding concern about Arete Minds itself, email kerena@areteapex.com with “Safeguarding” in the subject line. This inbox is not monitored around the clock, so never use it in an emergency.
When you are safe but struggling
The quick support tools in Arete Minds, like guided breathing and 5-4-3-2-1 grounding, can help you steady yourself in difficult moments. They work alongside, not instead of, the services above.
About quick support